Ensure all voices are heard by the University

March 2021

Student Voice

Leading the Workstream on Course Rep Roles and Responsibilities supported by Sarah and a cross section of staff and students to look at ensuring student voice are heard and represented in the right way.

Attending the SSLC workstream meetings to use my experience as a rep to help shape the future of the meetings

Meeting with Post Grad Research Faculty monthly on issues around PGR –We have created PGR rep roles (2 per School) and highlighted the need for better wellbeing comms.

Academic WINdow –Due to move online has become Academic WInstagram, I hope with a course rep group online, we can further celebrate the wins of reps.

Spoken about Student Success at a WonkHE webinar with my top of the pops for student success becoming a successful article.

Working with Course Reps to escalate issues alongside work on raising awareness of Complaints Process, alongside publishing the Complaints Process Article.

I have also responded on behalf of the Union to the Office for Students Consultation on Quality in which myself and Sarah (Advice and Representation Manager) pushed back on behalf of widening participation students to ensure their voice was amplified.

Continued discussions regarding No Detriment, then on the comms and process with Academic Registry. If any students are concerned, please speak with course leads or if they feel it has not been used appropriately APMQuery@uclan.ac.uk.

Spill The T

Working with the University to ensure all staff are fully trained in terms of NSS Undue Influence. Secured a question around wellbeing on the NSS Survey (not usually asked). Working on our Spill the T campaign, we will be asking students of all years and modes of studies to give us their ‘t’ on their experience at UCLan. This was launched at the Course Rep Conference –Voices 2021.

Communications Policy

Fedback issues around student outlook emails being in the ‘Other’ inbox meaning crucial information not seen by students after being alerted to the issue by UCLan Take Action –this will now come directly to students ‘focused’ inbox


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