The Students’ Union Advice Centre is a licensed debt agency regulated by the Financial Conduct Authority (FCA).
The Advice Centre can help students in managing their debts by reviewing client’s accurate income and expenditure, with the aim of negotiating with creditors.
Under our debt license we must take reasonable steps to verify a client’s income and regular outgoings prior to submitting an offer of repayment to a creditor. Therefore, we will require the following details and documents:
- Last 3 payslips, if applicable
- Most recent Student Finance England/bursary notification
- Most recent benefit notification, if applicable
- Latest correspondence from all creditors, showing up-to-date balance and action being taken
Our advisors will also look at maximising your income so may require full details of your household information in order to do a benefit entitlement check.
Until we are satisfied that we have received the accurate information we require we will be unable to enter negotiations with creditors.
Please note, the Students’ Union is independent to the University. Therefore, any information/documents you have provided to the financial support team/Access to Learning Fund we will not have access to.