Feedback campaign presented to University heads
Student views reach top conference
The Union's former education officer has presented student views on assignment feedback to the heads conference at the University of Central Lancashire.
Sarah Delli-Colli took the findings from The Good, The Bad & The Feedback campaign and the recommendations from this and put them in front of heads of schools and services, plus the University directorate.
The ten recommendations for the University to improve assignment feedback to students are:
- To create a student guide for feedback
- To create a staff guide to feedback
- For students to show evidence of utilising feedback
- For staff to make the most of the cover sheets
- For there to be clarity over the 15 working days
- It should be required for students to have one-to-one interaction with staff
- Feedback must be legible
- There must be continuity between lecturers
- There should be leniency on deadlines if feedback is not received before the next piece of work is due in on the same module
- A mechanism should be put in place for students to report to if they feel feedback is inadequate
This was the first time that the Students' Union had been invited to present at the event.
Delli-Colli said: "After running through the issues of the campaign, I presented them with 10 recommendations which should be carried out to make the feedback across the University, fair, equal, useful and importantly ensuring students were educated on the value of utilising feedback.
"The University have promised action will be taken and I am confident that it will. I have also been invited to be present at the University Conference which is a conference which any staff can attend.
"This campaign with the vital input from students has shown us the power behind the student voice. Because of your help and support action is being taken in the University to make this a better place for you and to ensure you will get the most out of your education."
The Good, The Bad & The Feedback campaign was launched in September 2008 after the National Student Survey showed that 43 per cent of students were disatisfied with the level of feedback they were receiving.
Over 300 students gave their views in an online questionnaire about the level of feedback they received, with both good and bad examples of feedback being collected.
The results were presented to the senior management team in February 2009 and prompted Malcolm McVicar, UCLan's vice-chancellor, to call on assignment feedback to be improved across the University.
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14 May 2009




